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MAINTENANCE ISSUES?

Can't get hold of anyone?
Call Ananda on 07888 666 892 
ananda@aprental.co.uk
All work must be authorised in advance by email to ananda@aprental.co.uk

DRAINS


  1. Only dry tissue paper can be flushed as the drains are not capable of taking the additional load.
  2. Do not dispense hot oil into the sink as it solidifies when cooled and will block the drains.
  3. Blocked drains may result with flush back into the bathroom and kitchen and may take weeks to clear.


BINS


  1. No waste in the wrong bins or on top of the bins.
  2. The council will refuse to collect all of the bins if the rubbish is not contained correctly.
  3. This will result with weeks of delays attracting vermin and mice making the communal area a hazard for all. 
  4. We have instructed the contractor clearing the rubbish to examine the rubbish and take photographic evidence.
  5. The contractors will be paid to find the tenant causing the issue to enable an invoice to be sent for the cost of clearance.



HALLWAY ITEMS


   1. Please ensure no items are left in the communal area including the internal hallway such as bikes, buggies, shoes or any item. 

   2. The contractors are instructed to now remove any items they find as this invalidates the building insurance.



PETS


  1. Pets are not allowed but are tolerated on the basis they do not disturb other tenants in any manner.
  2. If tenants complain about excessive barking or dog waste is found in the communal area,  a termination notice will be served. 



MAINTENANCE


  1. Please email ananda@aprental.co.uk your maintenance issue with a photo to raise a dispute resolution.
  2. Please call or text 07 888 666 892 to check progress.
  3. If the contractor does not arrive at the agreed time you must call or text 07 888 666 892 immediately.
  4. It is the tenant responsibility to accept parts being delivered or leave keys in the lock box for access.



  1. You require written authorisation in advance before any works that you wish to be repaid for.
  2. You require written authorisation in advance changing or adding locks.
  3. Bulbs are not maintenance issues unless you have just moved in.
  4. It is your responsibility to inform the landlord of any works not completed or part completed


NEW SUPPLIERS



  1. Invoice:  Ananda Paul Ltd, ananda@aprental.co.uk, 07 888 666 892

Correspondence: Woodlands Bartley Road Woodlands Southampton Hampshire SO40 7GN 

  1. Please include (1) Name, (2) Address, (3) Email (4) Tel (5) Date (6) Description (7) Payee (8) Sort Code (9) Account Number.
  2. To verify the bank account we normally pay £1.00 and then the balance immediately for your first ever payment only.
  3. We aim to pay Invoices within 7 days
  4. Please copy and paste the full correct address below or payment will be delayed.
  5. Gov Website rules about invoices....https://www.gov.uk/invoicing-and-taking-payment-from-customers/invoices-what-they-must-include


BLOCK ADDRESS


  1. 7 RA - 7 Ravenswood Avenue Tolworth KT6 7NN - 3 Bed Semi
  2. 7 TR A - 7 Thornhill Road Surbiton KT6 7TW - 3 Bed Semi
  3. 7 TR B - 7 Thornhill Road Surbiton KT6 7TW - 3 Bed Semi
  4. 7 TR Rear - 7 Thornhill Road Surbiton KT6 7TW - Studio 
  5. 29 BR 1 - 29 Berrylands Road Surbiton KT5 8PA - 1 Bed Flat
  6. 29 BR 1A - 29 Berrylands Road Surbiton KT5 8PA - Studio
  7. 29 BR 2 - 29 Berrylands Road Surbiton KT5 8PA - 1 Bed Flat
  8. 29 BR 3 - 29 Berrylands Road Surbiton KT5 8PA - Studio 
  9. 29 BR 4 - 29 Berrylands Road Surbiton KT5 8PA - 1 Bed Flat
  10. 31 BR 1 - 31 Berrylands Road Surbiton KT5 8PA - 1 Bed Flat
  11. 31 BR 1A - 31 Berrylands Road Surbiton KT5 8PA - Studio
  12. 31 BR 2 - 31 Berrylands Road Surbiton KT5 8PA - 1 Bed Flat
  13. 31 BR 3 - 31 Berrylands Road Surbiton KT5 8PA - Studio
  14. 31 BR 4 - 31 Berrylands Road Surbiton KT5 8PA - 1 Bed Flat 
  15. 33 BR 1 - 33 Berrylands Road Surbiton KT5 8PA - 1 Bed Flat
  16. 33 BR 1A - 33 Berrylands Road Surbiton KT5 8PA - 1 Bed Flat
  17. 33 BR 2 - 33 Berrylands Road Surbiton KT5 8PA - 1 Bed Flat
  18. 33 BR 3 - 33 Berrylands Road Surbiton KT5 8PA - Studio
  19. 33 BR 4 - 33 Berrylands Road Surbiton KT5 8PA - 1 Bed Flat 
  20. 33 KCR 1 - 33 King Charles Road Surbiton KT5 8NY - 1 Bed Flat
  21. 33 KCR 1A - 33 King Charles Road Surbiton KT5 8NY - Studio
  22. 33 KCR 2 - 33 King Charles Road Surbiton KT5 8NY - 1 Bed Flat
  23. 33 KCR 3 - 33 King Charles Road Surbiton KT5 8NY - Studio
  24. 33 KCR 4 - 33 King Charles Road Surbiton KT5 8NY - 1 Bed Flat 
  25. 344 ER 1 -  344 Ewell Rd Surbiton KT6 7AX - 2 Bed Flat
  26. 344 ER 2 - 344 Ewell Rd Surbiton KT6 7AX - Studio
  27. 344 ER 3 - 344 Ewell Rd Surbiton KT6 7AX - Studio
  28. 344 ER 4 - 344 Ewell Rd Surbiton KT6 7AX - 1 Bed Flat 
  29. 35 BR 1 - 35 Berrylands Road Surbiton KT5 8PA - 1 Bed Flat
  30. 35 BR 1A - 35 Berrylands Road Surbiton KT5 8PA - 1 Bed Flat
  31. 35 BR 2 - 35 Berrylands Road Surbiton KT5 8PA - 1 Bed Flat
  32. 35 BR 3 - 35 Berrylands Road Surbiton KT5 8PA - Studio
  33. 35 BR 4 - 35 Berrylands Road Surbiton KT5 8PA - 1 Bed Flat 
  34. 37 KCR 1 - 37 King Charles Road Surbiton KT5 8NY - 1 Bed Flat
  35. 37 KCR 1A - 37 King Charles Road Surbiton KT5 8NY - 1 Bed Flat
  36. 37 KCR 2 - 37 King Charles Road Surbiton KT5 8NY - 1 Bed Flat
  37. 37 KCR 3 - 37 King Charles Road Surbiton KT5 8NY - Studio
  38. 37 KCR 4 - 37 King Charles Road Surbiton KT5 8NY - 1 Bed Flat 
  39. 39 KCR 1 - 39 King Charles Road Surbiton KT5 8NY - 1 Bed Flat
  40. 39 KCR 1A - 39 King Charles Road Surbiton KT5 8NY - 1 Bed Flat
  41. 39 KCR 2 - 39 King Charles Road Surbiton KT5 8NY - 1 Bed Flat
  42. 39 KCR 3 - 39 King Charles Road Surbiton KT5 8NY - Studio
  43. 39 KCR 4 - 39 King Charles Road Surbiton KT5 8NY - 1 Bed Flat 
  44. 5 BR 1 - 5 Brighton Road Surbiton KT6 5LX - 1 Bed Flat
  45. 5 BR 2 - 5 Brighton Road Surbiton KT6 5LX - 2 Bed Flat
  46. 5 BR 3 - 5 Brighton Road Surbiton KT6 5LX - Studio
  47. 5 BR 4 - 5 Brighton Road Surbiton KT6 5LX - Studio
  48. 5 BR 5 - 5 Brighton Road Surbiton KT6 5LX - 1 Bed Flat
  49. 5 BR 6 - 5 Brighton Road Surbiton KT6 5LX - 2 Bed Flat
  50. 5 BR Commercial - 5 Brighton Road Surbiton KT6 5LX - Shop
  51. 58 T 1 - 1-6, 58 Thistledene, Thames Ditton KT7 OJY - 1 Bed
  52. 58 T 2 - 1-6, 58 Thistledene, Thames Ditton KT7 OJY - 2 Bed
  53. 58 T 3 - 1-6, 58 Thistledene, Thames Ditton KT7 OJY - 1 Bed
  54. 58 T 4 - 1-6, 58 Thistledene, Thames Ditton KT7 OJY - 1 Bed
  55. 58 T 5 - 1-6, 58 Thistledene, Thames Ditton KT7 OJY - 2 Bed
  56. 58 T 6 - 1-6, 58 Thistledene, Thames Ditton KT7 OJY - 1 Bed   
  57. 71 WR 1 - 71 Washington Rd Worcester Park KT4 8JG - 2 Bed Flat
  58. 71 WR 2 - 71 Washington Rd Worcester Park KT4 8JG - 2 Bed Flat
  59. 71 WR 3 - 71 Washington Rd Worcester Park KT4 8JG - 1 Bed Flat
  60. 71 WR 4 - 71 Washington Rd Worcester Park KT4 8JG - 1 Bed Flat 
  61. 77 WR 1 - 77 Washington Rd Worcester Park KT4 8JG - 1 Bed Flat
  62. 77 WR 2 - 77 Washington Rd Worcester Park KT4 8JG - 1 Bed Flat
  63. 77 WR 2A - 77 Washington Rd Worcester Park KT4 8JG - Studio
  64. 77 WR 3 - 77 Washington Rd Worcester Park KT4 8JG - 1 Bed Flat
  65. 77 WR 3A - 77 Washington Rd Worcester Park KT4 8JG - Studio
  66. 77 WR 4 - 77 Washington Rd Worcester Park KT4 8JG - 1 Bed Flat 
  67. 9 PL 1 - Pelham Lodge 9 Penrhyn Road Kingston Upon Thames KT1 2DS - 2 Bed Flat
  68. 9 PL 2 - Pelham Lodge 9 Penrhyn Road Kingston Upon Thames KT1 2DS - 2 Bed Flat
  69. 9 PL 3 - Pelham Lodge 9 Penrhyn Road Kingston Upon Thames KT1 2DS - 1 Bed Flat
  70. 9 PL 4 - Pelham Lodge 9 Penrhyn Road Kingston Upon Thames KT1 2DS - 1 Bed Flat
  71. 9 PL 5 - Pelham Lodge 9 Penrhyn Road Kingston Upon Thames KT1 2DS - 1 Bed Flat
  72. 9 PL 6 - Pelham Lodge 9 Penrhyn Road Kingston Upon Thames KT1 2DS - 1 Bed Flat

73.   9 PL 7 - Pelham Lodge 9 Penrhyn Road Kingston Upon Thames KT1 2DS - 1 Bed Flat



APRental_maintenance
Our commitment is that the property is assessed within 24 hours from when the tenant has emailed us an issue with ideally a photo of the issue. 

The tenant is responsible for notifying us if the contractor has not turned up at the agreed time or has not completed the works 100% on the scheduled day of works. 

Please note; an email audit trail to confirm dates and times by all parties is required to resolve any issues.  

Therefore all verbal communication must be confirmed in writing before work can commence.
Tenants are not authorised to make payments to suppliers on the landlords behalf for any emergency services without written authorisation from the landlord in advance. 

All the properties are serviced by pre approved contractors. 

If payment is made, it will be at their cost of the tenant and this cannot be deducted from the rent.

For all authorisation please contact ananda@aprental.co.uk or text or call 07888 666 892.
'It is illegal to withhold rent if a tenant is unhappy with repairs not being completed to their satisfaction. 

Any rent not paid for any reason will be classified as rent arrears and notice may be issued including late payment fees’